Refund & Return Policy

At GLAZE CO., we want you to love your purchase. If you are not completely satisfied, please review our return policy below.

Returns

Returns must be requested within 7 days of receiving your order.

To be eligible for a return:

• Items must be unused and in their original packaging.
• Items must be in the same condition that they were received.
• Proof of purchase is required.

For hygiene and safety reasons, we cannot accept returns on:

• Opened wax beads
• Used beauty tools
• Personal care products that have been opened or used
• Sale or clearance items

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Original shipping fees are non-refundable unless the item received was incorrect or damaged.

Return Shipping

Customers are responsible for return shipping costs unless the product received was damaged, defective, or incorrect.

Contact

For all return and refund enquiries, please contact:

Email: